FAQs


What's ShopBlondee's return policy?

We love our jewelry, and want to make sure you do, too! So, before you buy, make sure you're 100% into it. All of our sales are final.  But don't fret! If you have any questions, just slide into our DMs on Instagram (@ShopBlondee), message us on Facebook, or shoot us an email at ShopBlondee@gmail.com. We'll get back to you as soon as we can. 

 

What materials are the pieces made out of?

Have no fear because nickel + lead-free earrings are here (and always have been). We take pride in offering the best bang for your buck. Gone are the days of affordable jewelry turning your skin green thanks to our pieces. For any of our products are gold-dipped, it'll say so in the piece's description right here on the site. For further questions, just holler at shopblondee@gmail.com.

  

Can I cancel an order?

Sorry, darlings! No order cancellations here. Please be sure you want your item once you've placed your order. We do not allow order cancellations due to the quick turnaround time of items selling out + shipping.

 

What if I receive a damaged item? 

We care way too much about you to let you wear damaged goods! If any item is damaged when you receive it, email us at ShopBlondee@gmail.com within 5 days of its arrival. We'll only accept it, however, as long as the pieces are unworn, free of pet hair, human hair, make-up, or any sort of mark that got on it once in your possession. Please allow 7 business days for your damaged return to be processed. Once it is, we'll email you a code for the item amount in store credit to use on your next order! 

Once we've given you the go-ahead, here's where you need to send it:

SHOPBLONDEE
1250 E Sandcastle ct.
GILBERT, AZ 85234

If you contact us after the 5 days of your item's delivery, we cannot accept it. But we get it-life happens! We can still try to help you in some way, even if the item can't be returned.  

 

How long does shipping take?

Oh, we get it...there's nothing better than getting a package filled with fabulous jewelry! Please allow 3-5 business days for your order to ship. Let's fill you in on a little secret: we really try to get orders on their way to you within 24-48 hours. 

  

What if my package is lost or stolen?

First of all, we STRONGLY recommend holding onto your tracking number to keep tabs on your order. Second, ShopBlondee is not responsible for lost or stolen packages. Please contact your local post office with questions regarding shipment tracking. However, we are definitely here if you want a shoulder to lean on.

 

What if I want to show you how amazing I look in my ShopBlondee? 

 YAAAS QUEEN! We want to see it! If you post it on Instagram, tag us @ShopBlondee and use the hashtag #loveShopBlondee. If you share it on Facebook, tag us @ShopBlondee. Not on social media? No problem! Just email it to us at ShopBlondee@gmail.com. 

I'd love to share a review.  What's the best way to do that? 

There are a few ways to let us know what you think about your experience with us! On the lefthand side of our Facebook page, there's a menu with a tab specifically for reviews. You can also send them our way by direct messaging us on Instagram, or send us an email at ShopBlondee@gmail.com. We always want to know how your experience has been, how you think we can improve, and, of course, what you love.